As we step into 2025, the AI landscape is transforming at an unprecedented pace, especially for small businesses. At the forefront of this transformation are AI Voice Agents—dynamic tools that redefine customer interaction, streamline operations, and unlock new revenue streams. Powered by groundbreaking advancements from industry leaders like OpenAI  and the cutting-edge technology developed at Ms. Mary Jane, Cold Call Monsters, and Inbound AI Agents , these innovations are setting the stage for a remarkable year ahead. Why 2025 Is the Year of AI Voice Agents For years, AI solutions were seen as tools reserved for enterprise-level companies with big budgets and large tech teams. That perception has radically shifted. Thanks to advancements in natural language processing, machine learning, and specialized large language models (LLMs), even small businesses can now harness the power of AI without breaking the bank. AI Voice Agents, in particular, are making waves because they address critical small business needs: 24/7 Customer Service:  Imagine never missing a call again, no matter the time of day. AI Voice Agents handle inquiries, schedule appointments, and answer FAQs, allowing businesses to focus on growth. Cost Efficiency:  Replacing traditional call centers or hiring full-time support staff with an AI agent saves money while providing a consistent, personalized customer experience. Scalability:  Whether a business has 10 customers or 10,000, AI Voice Agents can scale effortlessly to meet demand. OpenAI and companies like ours are leading this charge. Our AI Voice Assistants aren’t just tools—they’re intelligent, personable agents designed to interact naturally and leave a lasting impression on customers. A Stellar Year for OpenAI and Ms. Mary Jane in 2024 Last year was nothing short of extraordinary. OpenAI launched new iterations of its GPT models, including more specialized, affordable, and efficient versions tailored for small and medium-sized businesses. These models bridged the gap between cutting-edge AI and real-world applications, bringing tools like AI Voice Agents into the mainstream. Meanwhile, at Ms. Mary Jane, Cold Call Monsters, and Inbound AI Agents , we took these advancements and ran with them. By developing specialized LLMs and AI Voice Agents tailored to industries like cannabis, fitness, trades, and customer support, we empowered small businesses to: Reduce response times by 70%. Boost customer satisfaction scores by over 85%. Generate new leads and revenue streams using AI-enriched engagement tools. Our highlight? Seeing small business owners light up during live demos when they heard their own custom AI Voice Agent  answer complex questions with ease. The ability to provide immediate, intelligent, and personable responses to customers was a game-changer. What’s Next in 2025? The rise of AI Voice Agents is just getting started. Here’s what we expect to see this year: Hyper-Specialized AI Agents:  Just as we’ve built agents tailored to cannabis and fitness, expect more niche applications that solve specific industry pain points. Enhanced Customer Analytics:  AI Voice Agents will go beyond answering calls to provide businesses with actionable insights on customer behavior and preferences. Integration with Everyday Tools:  From syncing with CRMs to powering email campaigns, AI agents will seamlessly integrate into the tools businesses already use. Affordable AI for All:  As AI continues to scale, the barriers to entry will drop even further, making this technology accessible to every small business, from local coffee shops to boutique fitness studios. Your Business + AI Voice Agents = 2025 Success 2025 isn’t just another year—it’s the year small businesses take the AI leap. With OpenAI  and our team driving innovation, the possibilities are endless. Whether you’re looking to reduce costs, enhance customer interactions, or stay ahead of competitors, AI Voice Agents are your ticket to transformation. Ready to see what all the buzz is about? Visit www.msmaryjane.co , www.coldcallmonsters.com , or www.inboundaiagents.com  to learn more and schedule a demo today. Your future, powered by AI, starts now.

Transforming Auto Shops: How AI Agents Drive Customer Satisfaction and Operational Efficiency Published 12/06/2024 By Scott Keeler Running a successful auto shop is more than just repairing vehicles—it’s about delivering top-notch service while managing a steady stream of inquiries, scheduling, and follow-ups. Whether you’re replacing brake pads or repainting a fender, the constant influx of administrative tasks can bog down your team. As customers demand faster turnarounds and clearer communication, how can your shop keep up without overextending your staff? Enter AI agents—the high-tech solution to streamline your operations and deliver a customer experience that keeps drivers coming back. The Challenge: Fast Cars, Slower Processes From booking appointments to providing estimates and tracking repair statuses, running an auto shop comes with a host of repetitive yet critical tasks. Juggling these administrative responsibilities can lead to delays, communication gaps, and frustrated customers—ultimately impacting your reputation and bottom line. AI agents are here to change the game. Acting as your virtual service advisors, they handle the routine, freeing your team to focus on what they do best: keeping cars in peak condition. How AI Agents Revolutionize Auto Shops AI agents seamlessly integrate into your workflow, helping to optimize every customer interaction. Here’s how they can take your shop to the next level: 24/7 Availability for Customers Drivers rarely stick to business hours when they need help. AI agents ensure your shop is always accessible, whether it’s to schedule repairs, provide estimates, or answer FAQs. With round-the-clock support, you never miss an opportunity to connect with a potential customer. Streamlined Appointment Scheduling No more back-and-forth over the phone. AI agents sync with your shop’s schedule to help customers book, reschedule, or cancel appointments in real-time. They also send automated reminders, reducing no-shows and keeping your bays full and productive. Instant Estimates Providing estimates quickly is crucial to winning business. AI agents can collect vehicle information, assess customer needs, and even generate initial estimates—all without tying up your staff’s time. Real-Time Repair Status Updates One of the top frustrations for customers is not knowing when their car will be ready. AI agents proactively update customers on repair progress, giving them peace of mind and freeing your team from repetitive status inquiries. Rapid Responses to FAQs From “What are your shop hours?” to “Do you work on hybrids?”, customers often have the same questions. AI agents handle these inquiries instantly, reducing call volume and keeping your front desk focused on in-shop priorities. Follow-Ups and Customer Retention Keeping customers engaged after a visit is key to retention. AI agents send reminders for maintenance, follow-up on completed repairs, and collect valuable feedback—all of which contribute to building long-term loyalty. Scalability Without Additional Overhead Whether you’re managing a surge in business or planning to expand, AI agents scale with your needs. They handle increasing customer interactions without requiring extra hires, keeping your operational costs low and your efficiency high. The Human Touch, Supercharged by AI Introducing AI to your shop doesn’t mean losing the personal touch. Today’s AI agents are designed to enhance—not replace—your team’s interactions. Using advanced natural language processing, they communicate in a friendly, conversational manner, ensuring customers feel valued and heard. By automating repetitive tasks, AI agents free up your team to provide personalized service where it matters most—building trust and satisfaction with every customer interaction. Tangible Benefits for Your Auto Shop Here’s what implementing AI agents can do for your shop: Reduced Staff Burnout:  Let AI agents handle the repetitive tasks, allowing your team to focus on what they love—fixing cars. Higher Customer Satisfaction:  Faster responses and proactive communication mean happier customers who are more likely to recommend your shop. Improved Efficiency:  Streamlined processes save time and boost productivity across the board. Cost Savings:  AI agents are a cost-effective way to handle higher volumes without adding to your payroll. The Road Ahead AI agents are not just a buzzword—they’re the future of smart, customer-centric auto shop management. By integrating this technology into your business, you can provide faster, better service while keeping your team energized and productive. The result? Satisfied customers, a thriving team, and a shop that runs like a finely tuned engine. Ready to shift your auto shop into high gear? Let AI agents handle the admin, so you can focus on delivering top-tier service.

Published 11/29/2024 By Scott Keeler Transforming Medical Practices: How AI Agents Elevate Patient Care and Efficiency Running a successful medical practice requires balancing exceptional patient care with operational efficiency. From scheduling appointments to answering patient inquiries and managing follow-ups, there’s no shortage of tasks that keep your team busy. But as patient expectations rise and administrative burdens grow, how can you continue to provide personalized care without burning out your staff? Enter AI agents—the game-changing solution to streamline operations and improve the patient experience. The Challenge: High Demand, Limited Time Medical practices are often overwhelmed with repetitive tasks like handling appointment requests, verifying insurance details, responding to FAQs, and sending reminders. While essential, these duties can strain your staff’s capacity, leading to long wait times, inefficiencies, and dissatisfied patients. AI agents can take on these responsibilities, providing immediate, accurate assistance to patients while freeing your staff to focus on delivering quality care. Think of them as your virtual front-desk assistants—working tirelessly to keep your practice running smoothly. How AI Agents Revolutionize Medical Practices AI agents are designed to seamlessly integrate into your workflow, enhancing every aspect of patient interaction. Here’s how they can transform your practice: 24/7 Availability for Patient Needs Patients don’t always reach out during office hours. AI agents ensure your practice is always accessible, providing round-the-clock support for appointment scheduling, answering FAQs, and offering basic medical information—reducing frustration for your patients and missed opportunities for you. Streamlined Appointment Scheduling Forget the back-and-forth of scheduling. AI agents sync with your calendar, helping patients book, reschedule, or cancel appointments in real-time. They even send automated reminders to reduce no-shows, keeping your schedule efficient and predictable. Effortless Insurance Verification Verifying insurance details is a time-consuming task for your staff. AI agents can handle the initial data collection and validation, ensuring patients arrive with everything in order and eliminating bottlenecks at check-in. Rapid Responses to FAQs From office hours to pre-procedure instructions, patients often have the same questions. AI agents can instantly answer these inquiries, reducing call volume and allowing your staff to focus on more complex or urgent matters. Follow-Up and Patient Engagement Consistent follow-up is crucial for patient satisfaction and compliance with treatment plans. AI agents send reminders for upcoming appointments, follow-up on post-visit instructions, and even collect patient feedback—ensuring no patient slips through the cracks. Scalability Without Added Staff Whether you’re expanding your practice or experiencing seasonal surges in demand, AI agents adapt to your needs. They can handle increasing patient interactions without requiring you to hire or train additional staff, saving both time and money. The Human Touch, Enhanced by AI The idea of introducing AI to patient care might raise concerns about losing the personal touch. However, today’s AI agents are designed to complement your team, not replace them. Using advanced natural language processing, they engage with patients in a warm and conversational manner, ensuring patients feel cared for while receiving accurate information. By offloading routine tasks to AI agents, your staff can dedicate more time to meaningful patient interactions, fostering trust and loyalty. Tangible Benefits for Your Practice Here’s how implementing AI agents can deliver measurable results for your medical practice: Reduced Staff Burnout : AI agents handle repetitive tasks, lightening the workload for your team and improving morale. Improved Patient Satisfaction : Faster responses and proactive engagement mean happier, more loyal patients. Increased Efficiency : Automating routine processes saves time and allows you to focus on growing your practice. Cost Savings: AI agents are a cost-effective alternative to hiring additional staff, helping you achieve more with less. The Future of Patient Care Starts Now AI agents are not just a trend—they’re the future of efficient, patient-centered care. By embracing this technology, your practice can deliver faster, better service while creating a stress-free environment for your team. The result? Healthier patients, happier staff, and a thriving practice. Ready to elevate your medical practice? Let AI agents take the reins, so you can focus on what you do best: providing exceptional care.

By: Scott Keeler / Cold Call Monsters Published: 11/25/23 AI Agents: The Future is Here AI agents are no longer a futuristic concept—they’re a powerful tool reshaping small businesses across industries. Whether it’s handling calls, managing schedules, or resolving customer issues, AI agents are stepping in to handle the repetitive, time-consuming tasks that often overwhelm small teams. For small businesses in the trades, this isn’t just a convenience—it’s a game-changer. Trades businesses, like plumbers, electricians, and HVAC technicians, often juggle tight schedules, limited staff, and high customer expectations. AI agents offer a way to handle all of that efficiently, leaving business owners free to focus on what they do best. What Makes AI Agents Special? AI agents are more than automation tools. They are smart, adaptive systems that learn and evolve to meet your business’s specific needs. Unlike traditional solutions, AI agents don’t just follow rules—they analyze situations, make decisions, and deliver results. Think of them as an extra team member who’s always on call, never takes breaks, and never misses a detail. How AI Agents Are Changing Small Businesses 1. Customer Service, Reimagined Customers expect instant responses, and AI agents deliver. For trades businesses, this means: Answering calls 24/7, even during off-hours. Triaging emergencies, such as a furnace breaking down at 2 AM, and dispatching a technician immediately. Troubleshooting simple issues on the spot, saving time for both customers and technicians. 2. Smarter Sales and Lead Management AI agents don’t just wait for calls—they go out and find new business: Making thousands of outbound calls daily, qualifying leads, and filling sales pipelines. Sending follow-ups automatically, ensuring no opportunity is lost. 3. Scheduling and Dispatch Made Easy AI agents handle the heavy lifting of managing calendars and teams: Booking appointments and syncing schedules. Assigning jobs to technicians based on availability, skills, and location. 4. Automation for Everyday Operations AI agents automate time-consuming tasks like invoicing, inventory management, and data entry. They can even analyze trends to provide actionable insights that help businesses grow smarter. Real-World Success: An HVAC Business Case Study Before AI: A small HVAC business spent hours daily on calls, scheduling, and emergency handling. After-hours emergencies disrupted work-life balance for the owner and team. After AI: AI agents answered all calls instantly, resolving minor issues through troubleshooting. Urgent calls were prioritized and dispatched seamlessly, ensuring customer satisfaction. The business saved hours weekly, allowing the team to focus on their craft while growing revenue. Why Small Businesses Are Embracing AI Agents Small businesses love AI agents because they provide: Cost Efficiency:  AI agents cost a fraction of hiring additional staff. 24/7 Availability:  They’re always on, ensuring no call or inquiry goes unanswered. Scalability:  AI agents grow with your business, handling more calls and tasks without additional overhead. Better Customer Experiences:  Professional, friendly interactions that leave customers impressed and loyal. Addressing AI Hesitations It’s natural to feel hesitant about adopting AI. Here are common concerns and how AI agents overcome them: “It’s too complicated.”  AI agents are designed to be user-friendly, with quick onboarding and minimal setup. “It’s not personal enough.”  Today’s AI mimics natural human interactions, offering a friendly, professional experience. “It’s only for big companies.”  AI agents are built for small businesses, offering affordable solutions tailored to their needs. The Road Ahead: The Future of Small Business with AI The potential of AI agents is just beginning. Imagine: Hyper-Personalized Customer Interactions:  AI that remembers preferences and tailors responses to each client. Advanced Predictive Analytics:  AI that anticipates customer needs or seasonal demands. Seamless System Integration:  AI that connects every tool and system a business uses, creating a fully automated workflow. Conclusion: Why the Time is Now The wave of AI agents is transforming how small businesses operate, and those who adopt AI early will gain a competitive edge. For trades businesses, the benefits are clear: better customer service, more efficient operations, and the ability to grow without limits. Cold Call Monsters  is at the forefront of this revolution, bringing AI agents to small businesses in the trades. Ready to see how AI can transform your business? Try AI AgentX today and experience the future—today.

The Top 10 Struggles of Small Plumbing Businesses (And How to Fix Them) By Scott Keeler CEO / Inbound AI Agents Published; 11/26/25 Running a small plumbing business is no easy feat. Between answering calls, scheduling jobs, and unclogging literal and figurative drains, it’s easy to feel like you’re stuck in a never-ending cycle. But what if we told you there’s a way to take those daily struggles and turn them into opportunities for growth? Let’s dive into the top 10 pain points small plumbing businesses face—and how you can fix them with a little help from modern technology (and maybe even an AI agent or two). 1. The Missed Call Madness The Problem:  Every missed call is a missed job. If you’re knee-deep in a repair and can’t answer the phone, your potential customer is already dialing your competitor. The Solution:  Imagine if every call got answered instantly by a friendly, professional AI agent. No more lost leads, no more frustrated customers—just seamless service every time. 2. Admin Overload The Problem:  You didn’t start a plumbing business to spend your day buried in paperwork and phone calls. The Solution:  Automate scheduling, follow-ups, and customer inquiries with an AI-powered system, freeing you to focus on what you do best: fixing pipes and growing your business. 3. Word-of-Mouth Woes The Problem:  Relying on referrals alone makes growth slow and unpredictable. The Solution:  A system that qualifies leads and keeps your pipeline full ensures a steady stream of new business. No more chasing, no more guesswork. 4. Communication Breakdowns The Problem:  Customers expect fast updates and clear communication, but you’re too busy juggling calls and jobs to keep up. The Solution:  AI-powered tools can handle updates, confirmations, and even reschedules, so your customers stay happy and informed. 5. The Follow-Up Fumble The Problem:  Forgetting to follow up on leads means money left on the table. The Solution:  Let AI take care of it. Automated follow-ups keep your potential customers engaged and ready to book. 6. Competing with the Big Guys The Problem:  Larger companies can offer polished, professional experiences that are hard to match as a small business. The Solution:  AI agents make your business feel big, even if you’re a one-person operation. Instant responses, seamless scheduling, and professional communication level the playing field. 7. The Growth Plateau The Problem:  You’re working harder than ever but not seeing the results you want. The Solution:  Automating repetitive tasks lets you focus on strategy and growth, helping you break through to the next level. 8. The Reactive Rut The Problem:  You’re constantly putting out fires—both literal and metaphorical—and can’t plan ahead. The Solution:  A proactive system for handling calls, scheduling, and communication keeps you ahead of the curve, not scrambling to catch up. 9. The Phone Problem The Problem:  You’re spending more time answering calls than earning money in the field. The Solution:  With AI handling calls, you can spend your time where it counts: on the job site and with your customers. 10. Burnout is Real The Problem:  You’re stretched so thin that even small emergencies feel like major crises. The Solution:  Let automation handle the heavy lifting. When your business runs smoothly, you can finally take a breath—and maybe even a day off. Turning Struggles into Success The daily grind of running a plumbing business can feel overwhelming, but it doesn’t have to be that way. By addressing these common challenges with smart tools and solutions, you can reclaim your time, grow your business, and keep your customers happier than ever. Ready to see how AI-powered solutions can transform your plumbing business? Let us show you how we’re helping small businesses like yours unlock hidden revenue and achieve their goals.